Sweet Home Industries, LLC Return Policy Sweet Home Industries, LLC provides a 30-day, no questions asked, money back guarantee on the DuraScoop as well as a limited, 2 year replacement warranty against breakage. This gives you 30 days to use it and change your mind or two years to break it and receive a replacement. If for any reason you are not satisfied with your purchase within 30 days, simply notify us by e-mail (info@durascoop.com). No restocking fee is charged within the 30 day period if the items are returned in perfect condition. Shipping charges will be deducted from the purchase price, unless the return is due to our error. The following terms must be met by you.
Upon receipt of the returned merchandise in good order in accordance with the above and within 30 days of original delivery, we will issue credit to your charge card or Paypal account. To receive a replacement for a broken DuraScoop. Email us a digital photograph showing the break or mail a photograph or just return the scoop to us at your expense if you don't mind paying the shipping. We will send you a replacement at our expense no questions asked.
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